Cancellation policy
Subscription Billing
Certain products and services may be offered as recurring subscription purchase options.
By selecting a subscription option, you authorize RoboMaintain to charge your payment method automatically at the selected billing interval (monthly, quarterly, or annually) until canceled.
Billing occurs at the start of each subscription period.
How to Cancel
Subscriptions may be canceled at any time by:
• Logging into your customer account and managing your subscription
• Contacting us at support@robomaintain.com before your next billing date
Cancellation must be requested prior to the next renewal date to avoid being charged for the upcoming period.
No Partial Refunds
Subscription payments are non-refundable once processed.
We do not issue prorated refunds for unused time within a billing period.
Blade Auto-Ship Orders
If you cancel after a shipment has been processed:
• That shipment will still be delivered
• Future renewals will be stopped
Orders already processed or shipped cannot be reversed.
Annual Service / Protection Plans
If an annual service plan has been used or scheduled, it is not eligible for cancellation or refund for that billing cycle.
Plans may be canceled before renewal to prevent future charges.
Failed Payments
If a renewal payment fails:
• We may retry the payment method on file
• Access to subscription benefits may be paused until payment is resolved
Modification of Subscription Terms
We reserve the right to modify subscription pricing or benefits with reasonable notice prior to renewal.
Contact
For assistance with subscription management: